Managed IT & Security
Prepared for Cornerstone Solutions Group
Built to growwith you.
You make land beautiful across Florida — engineering landscapes that hold up to sun,
storm, and time. We'd bring that same standard to the technology underneath it:
a foundation that's tended every day, scales with every new site, and
never gets in your crews' way.
The craft you bring to the land — brought to the systems you run on.
“Cornerstone doesn't just maintain properties — you engineer landscapes built to last through
Florida sun, storm, and seasons. We bring that exact standard to the technology your crews, your
office, and your books depend on. That principle shaped every recommendation on this page.”
— Joshua R. Easters, Managing Partner, Diversicom
What you cultivate
Nine service lines — landscape, irrigation, hardscapes, construction & more — across Florida
Licensed general & landscape contractor (CGC1515492 · LC26000316)
Dispersed crews, multiple sites, and project data that has to stay protected
A reputation built on doing it right and a long view of growth
same standard
What we cultivate
20+ years managing IT for Florida businesses that build and grow
1,500+ users supported across nine states, with decades-long client partnerships
A proven hand at multi-site, multi-branch operations like yours
The same do-it-right approach, applied to technology and security
LandscapeHardscapesCommercialAmenities
Nine service lines, one standard of craft — the work Cornerstone is known for across Florida.
We did our homework
We already know your environment.
Here's what we mapped from your team's notes and your current setup. We'll confirm
every detail in a short discovery session before any work begins — but you won't be explaining
your business to us from scratch. We've been paying attention.
Team / users
~94
User & shared mailboxes across the group
Workstations
~65
Windows & Mac, asset-managed with warranty tracking
Microsoft 365
Business Premium
Already licensed — Intune, Defender & Entra included
Multi-site network
Firewalls · 10 switches · 8 APs
UniFi gear across locations, monitored 24/7
Field iPads
Intune MDM
Enrolled, secured & remote-wipe ready — no add-on fee
The apps you run on
Sage · Procore
Plus Right Networks & RingCentral — fully vendor-supported
What we'd run for you
Five pillars. One accountable team.
Everything Cornerstone needs to run, secure, and scale —
delivered as one managed whole, not a stack of disconnected tools. No part of your technology
is left to fend for itself.
Pillar 01
Manage
The foundation: your whole IT environment run as one, so technology just works.
24/7 helpdesk & remote support, plus on-site when it's needed
Network, server & workstation management with lifecycle tracking
Vendor & line-of-business app support — Sage, Procore & more
IT strategy, budgeting & quarterly business reviews
Pillar 02
Fortify
A multi-layered shield over every user, device, and job site — on or off your network.
Endpoint protection, MDR & a 24/7 security operations center
MFA, dark-web monitoring & monthly phishing training
SIEM log retention via Microsoft Sentinel & off-network device security
Compliance support for standards like PCI-DSS & HIPAA
Pillar 03
Safeguard
When something goes wrong, your data and your business keep standing.
Backup & disaster recovery with regular recovery testing
Microsoft 365 backup — email, SharePoint & OneDrive
Business-continuity planning for every critical system
Recoverable, resilient, and tested before you ever need it
Pillar 04
Ascend
Technology that scales with every new crew, branch, and acquisition.
Scalable cloud & secure hosting in Diversicom datacenters
New-site setup and connectivity that just plugs in
Capacity to grow without unexpected cost jumps
A roadmap that keeps tech a step ahead of the business
Pillar 05
Illuminate
Clarity into your IT — visibility, automation, and insight you can actually use.
Manager ticket portal — see every request, by site or division
Smart forms for onboarding, offboarding & hardware requests
Billing split by division or location at no extra cost
Proactive reporting on tickets, assets & trends
All five, run as one.
One team accountable for all of it — so your people can focus on the work, not the IT behind it.
You don't plant before you prep the ground. We onboard the same way —
learning your environment, building alongside your current setup, and only taking the reins once
everything's proven. Your operations never skip a beat, and onboarding fees are waived.
Operations Uninterrupted
You're onPhase 1 — Discovery & Documentation
Progress
Phase 01 · Week 1–2
Discovery & Documentation
Before we touch anything, we learn your environment cold — and write it down.
Full assessment of your network, security posture, and business applications
Document every site, firewall, switch, and access point — and how mail flows
Map your apps: Sage, Procore, Right Networks, RingCentral and the rest
A clear migration roadmap and escalation plan, agreed with your team
Your experience Nothing changes. Your crews and office keep working exactly as they do today.
Phase 02 · Days 1–30
Parallel Onboarding
We build alongside your current provider — never ripping anything out before it's ready.
Securely transfer system access and document critical configurations
Deploy our monitoring & management tools across users and devices
Stand up your ticket portal, smart forms, and per-division billing
Introduce your team to the helpdesk and how to reach us
Your experience Business as usual. The new environment is built quietly in the background.
Phase 03 · Day 30
Helpdesk Goes Live
Your team starts working with us directly — with full visibility from day one.
Cornerstone managers get the portal: see every ticket, by site or division
Onboarding & hardware requests move to smart forms — no more email chains
Median time to a live person on the phone: about 15 seconds
Both teams run in parallel so nothing slips during the handoff
Your experience Real support, real visibility — and a team that already knows your setup.
Phase 04 · Day 60 · Handover
Full Management
We assume full ownership of your IT and security — and tidy up what we inherited.
Diversicom takes over all IT management, security & strategic planning
Network optimized; the $545/month equipment lease retired (own it for ~$3,560 once)
Security baseline enforced across every device, on and off the network
A site-remediation summary so you know exactly where things stand
Your experience One team, fully accountable — and a cleaner, faster environment than you started with.
Phase 05 · Ongoing
Partner & Grow
We don't disappear after onboarding. We tend the environment and plan ahead with you.
Quarterly business reviews and a forward IT roadmap
New sites, crews, and acquisitions onboarded as you grow
A dedicated account manager who knows Cornerstone by name
In-person check-ins — we're about 40 minutes up the road
Your experience A partner invested in where Cornerstone is headed, not just today's ticket queue.
You asked, we answered
Every question your team raised.
When your leadership team last reviewed us, they sent over a detailed list.
We kept every one — and here are the answers, still good today. Filter by area.
Support & Visibility
Can our managers review ongoing tickets?
Yes. Designated managers get a secure portal showing every ticket across your
organization — sortable by location, department, or user. No more chasing email threads.
Included
Support & Visibility
Can billing be separated by organization or location?
Yes — by location, division, or business unit, at no additional cost. We'll
tailor invoices to match your internal accounting structure.
No extra cost
Support & Visibility
Are automated smart forms available?
Yes — smart forms for onboarding, offboarding, and hardware requests are part of your
support experience, no setup fee. They cut the internal back-and-forth.
Included
Security Stack
Can you safely detonate suspicious emails?
Yes — via Microsoft Defender Plan 2, with safe link & attachment detonation and
impersonation detection before anything reaches an inbox.
In Cyber+
Security Stack
Do you run monthly phishing testing?
Yes — monthly phishing simulations with detailed reporting, plus targeted training
follow-ups for anyone who clicks. Your posture improves over time.
Included
Security Stack
Managed Detection & Response — trends on the machine?
Yes. Full endpoint detection & response with behavioral trend analysis, reviewed
24/7 by our security team with action taken on credible threats.
Included
Security Stack
SIEM — are logs retained for SOC review?
Yes — Microsoft Sentinel collects logs across endpoints, network devices, and Microsoft 365,
monitored in real time and retained for review.
In Cyber+
Security Stack
Are devices protected off the network?
Yes. Devices stay protected through endpoint security and an always-on VPN model
even at a job site or public Wi-Fi — covered by your existing licensing.
Included
Security Stack
Dedicated SOC with 24/7 monitoring & remediation?
Yes — a dedicated security team monitors your environment 24/7, with active remediation,
device isolation, and rollback where needed.
Included
Security Stack
Can users install approved software safely (PAM)?
Yes. Policies let users install pre-approved software without full admin rights —
less friction for your team, far less risk for your network.
Included
Security Stack
How are passwords managed and secured?
We'll take over your existing password platform, or stand up a fully managed, encrypted
vault at no additional cost — with rollout and admin training handled.
Included
Devices & Operations
Can you manage printers without a print server?
Yes — serverless printing via Microsoft Universal Print. No on-prem print server
to maintain, and it's included with most setups.
Included
Devices & Operations
Is workstation setup included, or are there fees?
New-user setup and device replacements are included in your monthly service.
Only large bulk rollouts are scoped separately — and always pre-approved.
Included
Devices & Operations
iPad MDM — agent & support, any added fees?
Yes to both, no added cost. We deploy Intune for your field iPads —
enrollment, compliance, troubleshooting, and remote wipe all covered.
No added cost
The Diversicom difference
Where a partner earns the name.
Plenty of providers can keep the lights on. These are the things that, day to day, make
Cornerstone's life genuinely easier — and they're built into how we work, not billed as extras.
True transparency
A manager portal showing every ticket across every site, plus billing you can split by division — so you always know what's happening and what you're paying for.
No-surprise billing
On-site labor and after-hours support are included — no hourly clock running on nights and weekends. Rare special projects are always quoted and approved before any work begins.
Local & national
About 40 minutes from your Dade City HQ for true central-Florida on-site — backed by a team that already supports clients across nine states as Cornerstone grows.
A team that knows you
A dedicated account manager, quarterly business reviews, and a roadmap built around where Cornerstone is headed — not a rotating cast that re-learns your business every call.
Right up the road
Close enough to show up. Big enough to keep up.
When a job site loses connectivity or a new office needs standing up, you don't want a
ticket in a far-away queue — you want someone who can be there. Our Tampa office is a short drive from
your Dade City HQ, and our footprint already spans the states Cornerstone is most likely to grow into.
≈ 40 minutes door to doorDiversicomTampa, FLCornerstoneDade City, FL
9
states we already cover
1,500+
users under management
~15s
median time to a live person
Proof
Built for companies that build.
We've spent two decades supporting construction, multi-branch, and field-heavy
operations — including teams that came to us after being let down. We're happy to put you in touch.
20+
years managing IT in Florida & beyond
15+
industries served
1,500+
users with technology managed by us
100+
years of collective IT experience
Construction
The Fechtel Company
Builder · Tampa, FL
Came to us after timely-support and over-billing frustrations with their
previous provider. We streamlined their systems, cut costs, and delivered the responsive support we're known for.
Multi-branch
Florida OMFS
120 users · 15 locations
Struggling to connect a new branch, they came to us — and we powered their
expansion to five more Florida branches, then out of state to Minnesota and Illinois.
Scaling growth
Lions World Vision Institute
350 users · 17 locations · 10 states, 2 countries
A 20-year partnership that grew with them from 4 employees and one branch to nearly
400 across ten states — adding a second HQ in Seattle without missing a beat.
Investment
Transparent pricing. No surprises.
Simple, predictable per-user rates — the same model your team asked for.
The figures below are firm; your final monthly total is set by your confirmed user count at kickoff.
Microsoft 365 Business Premium · billed at cost with our discount applied
Office apps, Exchange Online, Teams & SharePoint
Entra ID P1, Intune & Defender — already what you run
Project, Exchange add-ons & more as needed
One bill, managed by us — no separate Microsoft relationship to juggle
Example — your environment at ~94 users
≈ $16,560/mo
All-in: management, the full security stack, and Microsoft licensing.
Your real total is set by your confirmed count at kickoff — and email-only staff aren't charged the Manage fee.
Manage — $130 × ~94$12,200/mo
Cyber+ Security — $20 × ~94$1,880/mo
Microsoft 365 licensing$2,484/mo
Estimated all-in$16,564/mo
A clear side-by-side
Compared with the setup outlined in your most recent invoice — we'll confirm every figure together.
What you get
Your setup today
With Diversicom
Estimated monthly all-in
≈ $20,000/mo
≈ $16,560/mo
Modeled savings
—
~$3,400/mo · $40K+/yr
After-hours & holiday support
Billable hourly
Included
Manager ticket visibility
Not provided
Full portal
Billing by division / location
Flat per-user
Included, no cost
Networking equipment
$545/mo lease
Own it · ~$3,560 once
Onboarding fee
—
Waived
These figures are modeled from the services and invoice you previously shared. Your environment may have
changed since — so think of this as the shape of the savings, which we'll sharpen together in a short scoping call.
Straight talk
What this assumes.
Transparency up front. The pricing above is based on the assumptions below — we'll confirm
each in discovery, and we'd review any material change with you before proceeding.
~94 users and ~65 managed workstations, confirmed at kickoff (email-only staff carry no Manage fee)
Microsoft 365 Business Premium retained as your licensing baseline
Existing multi-site network gear taken under management; aging hardware reviewed with you
Networking equipment buyout (~$3,560 one-time) to retire the current monthly lease — optional
Timely admin access to Microsoft 365, network devices, and key apps during transition
Field iPads enrolled in Intune under your existing licensing — no added cost
On-site labor included; significant travel (flights, lodging) pre-approved before any work
Microsoft license costs billed at our discounted partner rate, separate from service labor
Next steps
You already know us. Let's pick the conversation back up.
To the Cornerstone leadership team — we've kept a seat ready, and everything you asked
last time still holds true. Whenever you're ready to revisit, here's all it takes:
1A 30-minute call to reconnect and hear what's changed
2We confirm your current counts, sites, and priorities
3A 60-day move with onboarding fees waived — no disruption